Return & Refund Policy

Return Policy:

Customers may request returns within 8 days of placing an order, provided the item is in good condition and the packaging remains unopened. We strive to ensure customer satisfaction and will process returns for eligible products promptly.

Conditions for Acceptable Returns:


  • Timeline: Returns must be initiated within 8 days of the original order date.
  • Condition: The item must be in good condition, and the packaging must be unopened. Please ensure that the product is unused and in its original state.
  • Exclusions: Returns will not be accepted for optics items. This includes any product categorized as an optics item in our inventory.

Return Process:

To initiate a return, please contact our customer service team at +971 50 435 1813 / Provide your order number and details regarding the item you wish to return. Our team will guide you through the return process.

Refund Policy:

At LaserGCC, we are committed to ensuring your satisfaction with every purchase. Please read our refund policy carefully to understand your rights and responsibilities.


1. Eligibility for Refund:

  • Refunds are available for products returned within 8 days from the date of purchase & *14 days for Electronics.
  • To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it.

2. Refund Process:

  • To initiate a refund, please contact our customer service team at +971 50 435 1813 / to request a Return.
  • Clearly state the reason for your refund request and provide your order number.
  • Once your request is approved, we will provide instructions on how to return the item.

3. Return Shipping:

  • Customers are responsible for return shipping costs, unless the return is due to a mistake on our part or a defective product.
  • We recommend using a trackable shipping service to ensure the safe return of your item.

4. Inspection and Processing:

  • Upon receiving the returned item, our team will inspect it for compliance with our refund policy.
  • If the item meets the criteria, we will process the refund within 8 business days.
  • Refunds will be issued to the original payment method used for the purchase.

5. Non-Refundable Items:

  • Certain items, such as optics, are not eligible for refunds.

6. Contact Us:

  • If you have any questions or concerns about our refund policy, please contact our customer service team at ++971 50 435 1813 /

Thank you for shopping with LaserGCC. We value your trust and are dedicated to providing a seamless and transparent refund process.